[LMB] The ComConsole Draws Nearear...

Marna Nightingale marna at marna.ca
Fri Apr 28 17:19:06 BST 2006



CatMtn at aol.com wrote:

> There would definitely have to be training for those who feel that they  must 
> shout to be heard on the telephone, though.  This is more common than  you 
> might think, at least IME. 

But it goes away rapidly when you're not constantly trying to hear 
people over a bad line. The voice raising in call centres is mostly 
compensatory, IME.

Marna "is that Huntsville Ontario or Huntsville Alabama you're broken 
down in, Sir?" Nightingale.




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